Major campus map enhancements have arrived!

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Nov. 13, 2017 - The Division of Technology & Innovation is pleased to share 3 major new enhancements to the interactive campus map that make it better and easier:

  1. visible building labels (can be toggled on and off)
  2. customizable printable maps
  3. interior building maps for the Bell Tower (finally!) 
Try them out at maps.csuci.edu, or watch a short video demonstrating how to use the new features here:



We love your feedback! Feel free to share any questions, problems or suggestions with the T&I Help Desk at helpdesk@csuci.edu. For more information, contact Peter Mosinskis at 805-437-8587 or peter.mosinskis@csuci.edu.

Equifax Breach Advisory

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Given the recent announcement regarding the data exposure at Equifax we wanted to share some good “cyber hygiene” and some resources with you. With 143 million U.S. consumers affected it’s a good chance many of us are impacted.

Equifax has said there is no evidence of unauthorized activity in their credit reporting data bases but that there was potentially unauthorized access to information it stored from mid-May to July of this year. That information included social security number (SSN), dates of birth (DOB), addresses and in some cases Driver’s License numbers. Also reported is that approximately 209,000 consumers credit card numbers were exposed as well as other “dispute documents” for 182,000 consumers.

What can you do?

  1. One of the first things typically suggested after a breach is to access credit reporting agencies and request your records to be sure there are no unauthorized accounts or charges. In this case you may want to consider the other agencies, Experian and TransUnion. Also check your online and credit card accounts for suspicious activity. You can check free credit reports from annualcreditreport.com. Check for any accounts or charges you don't recognize.
  2. Be extra wary of scam emails and links. Avoid clicking on links or downloading attachments from suspicious emails. Equifax will send paper mail to consumers but hackers are sure to use this to conduct Phishing campaigns.
  3. Change your passwords, especially if you have/had an account with Equifax and use similar or the same password elsewhere.
  4. You can check at Equifax here to get information and to check and see if your records are impacted. You can also access your Equifax credit report here which is probably a good idea so you can compare with the ones you get from Experian and/or TransUnion.

How to Buy IT Equipment, Software and Services

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As a reminder, whether you’re buying a single desktop or computer; five iPads; a new system licensed by the Chancellor’s Office; or a major software upgrade for an existing system, all requests for IT procurements begin on the T&I Purchasing web page: www.csuci.edu/ti/purchasing/.

There you will find detailed step-by-step instructions for initiating and tracking your procurement of IT equipment, products and services.

Please direct any questions about the IT purchasing process to the budget coordinator for your department, or contact Peter Mosinskis, Director of IT Strategy, at peter.mosinskis@csuci.edu or by phone at 805-437-8587.

Dropbox@CI Migration Deadline Extended to October 2, 2017

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As you may know, in June 2017 the Division of Technology & Innovation (T&I) began deployment of Dropbox@CI (powered by Dropbox Business) for faculty & staff to use in lieu of their personal H network drive. Project background information can be found on the Dropbox@CI web site.

We understand that many of you have not been to complete this process over the summer in preparation for the fall semester, and therefore we have extended the deadline to migrate your H drive content to Dropbox@CI to Monday, October 2, 2017.

Still not signed up for Dropbox@CI?
This is what will happen this week:

  1. You will receive an email with an invitation from Dropbox Business with the subject “CSUCI invited you to Dropbox Business”. Please accept this invitation. Visit the Dropbox@CI First Time Users Guide (in Google Docs) for sign-up instructions. 
  2. Once you’ve completed your sign up, please follow these instructions to move your personal H drive files to Dropbox@CI.
Already signed up for a Dropbox@CI account?
You're halfway there! Please follow these instructions to move your personal H drive files to Dropbox by October 2.

Signed up for Dropbox@CI and already moved your H drive files?
Thank you for your cooperation! Over 670 faculty & staff have signed up for Dropbox@CI and many of those have already completed their migration.

Please visit the Dropbox@CI web site for instructions, documentation, and training information. Please make sure to transfer all your H drive content to Dropbox@CI as you will not be able to access your H drive after Monday, October 2, 2017.

Thanks for your help in completing this migration. Please contact project manager Asha Ramachandra at asha.ramachandra@csuci.edu if you have any questions.

Email migration to Exchange Online 99% completed - 8/21/2017

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I'm pleased to report that the migration from Migration to Exchange Online and Microsoft Azure is nearly complete. 99% of employee & student assistant email accounts have been migrated (over 3400 accounts); any remaining accounts will be completed over the next week.

If you are experiencing problems accessing your mailbox after your account has been migrated, please follow these steps:

  1. You should be able to immediately access your mailbox using the "Webmail" link in myCI, regardless of your migration status. (If you experience problems with this, please clear your web browser cache using these instructions for troubleshooting access to your mailbox, and try again; this resolves most webmail access issues). 
  2. Review the instructions for troubleshooting access to your mailbox for solutions to common post-migration issues and answers to common questions. 
  3. Please report any remaining issues by calling the T&I Solution Center by phone at 805-437-8552 or email helpdesk@csuci.edu 
As a reminder, the latest news, project schedule and answers to frequently asked questions can be found on the Migration to Exchange Online and Microsoft Azure web page.

Thank you for your patience and cooperation during this migration. Moving to Exchange Online from email hosted on-premise is an critical step in making sure that CSUCI's employee email system continues to be available anytime and anywhere, even in the event of a campus emergency.

Email migration update

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Last week the Division of Technology & Innovation (T&I) began its migration from Migration to Exchange Online and Microsoft Azure. Moving to Exchange Online is an critical step in making sure that CSUCI's employee email system continues to be available anytime and anywhere, even in the event of a campus emergency.

To date, we have successfully completed migration of 1960 mailboxes, and are currently migrating at a rate of 500 mailboxes every 48 hours. We encourage you to review the migration schedule, which is posted on the Migration to Exchange Online and Microsoft Azure web page, to review the dates of your account migration in advance. During your migration window, you can continue to access your email via the "Webmail" link in myCI in the event that your Outlook desktop client is unavailable (see #2 below).

If you are experiencing problems accessing your mailbox after your account has been migrated, please follow these steps: 

  1. Review the instructions for troubleshooting access to your mailbox for solutions to common post-migration issues and answers to common questions. 
  2. You should be able to immediately access your mailbox using the "Webmail" link in myCI, regardless of your migration status. (If you experience problems, please clear your web browser cache using these instructions for troubleshooting access to your mailbox, and try again; this resolves most webmail access issues). 
  3. Please report any remaining issues by calling the T&I Solution Center at 805-437-8552 or email helpdesk@csuci.edu 

As a reminder, the latest news, project schedule and answers to frequently asked questions can be found on the Migration to Exchange Online and Microsoft Azure web page.

We apologize for any inconvenience, and thank you for your patience and cooperation as we complete the remainder of the migration.

Exchange Online migration begins tonight; Skype for Business update completed successfully on 8/4

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Tonight, the Division of Technology & Innovation begins moving of our campus-based Exchange email infrastructure to Exchange Online, in Microsoft's Azure cloud.

As a reminder, the first group of faculty, staff and student assistant email accounts is scheduled to begin tonight, Monday, August 7, 2017 at 7 p.m., and will occur in batches over the course of eight business days. The group migration schedule has been posted on the Migration to Exchange Online and Microsoft Azure web page (myCI login is required to view the schedule).

Please review the Exchange Online Migration Schedule (myCI login is required to view) to find when your email account is being migrated. If you experience any issues with email after your account has been migrated, please contact the T&I Help Desk at helpdesk@csuci.edu or call 805-437-8552. During the migration, T&I support technicians will be available to help answer questions and resolve issues.

On a related note: on the evening of Friday, August 4th, T&I successfully completed an important pre-requisite migration of all CSUCI Skype for Business (formerly known as Lync) accounts to the new Microsoft Azure infrastructure, in preparation for the Exchange Online migration. If you experience any issues using Skype for Business, please contact the T&I Help Desk at helpdesk@csuci.edu or call 805-437-8552.

We appreciate your patience and support as we complete this important migration. Please direct and project-related questions to project manager Asha Ramachandra at asha.ramachandra@csuci.edu.