Fall 2016 Major Project Review - submission deadline July 15

by in , , , , 0

We are pleased to announce that the fall 2016 project review cycle is now open, and the submission period runs from June 1 - July 15.  Major IT project & procurement requests submitted for this cycle are expected to begin in early spring 2016 (if approved).  

One significant change we've made for the fall submission cycle is that the project request will be submitted electronically (via TeamDynamix), in replacement of the MS Word form used previously. This update should help streamline electronic collaboration on new project requests and facilitate the submission process. Melissa Bergem, T&C Project Coordinator, has been meeting one-on-one with the DPCs to review the new submissions process. To submit a project request, visit the fall 2016 project review cycle page.

The deadline for Division Project Coordinators (DPCs) to submit their draft project list to T&C for review during this cycle is 5:00PM on July 15.

Requests received after July 15 shall not be evaluated by T&C during this cycle. More importantly, major projects or procurements which fail to be submitted during this cycle are not likely to be completed during the 2016-17 fiscal year. 

Please contact your Division Project Coordinator (DPC) with any questions about submitting a new major project or procurement request.

For general information about the fall 2016 review cycle, please contact Peter Mosinskis at peter.mosinskis@csuci.edu. 

Service Alert: Campus Email and Telephone Outage Update 3-9-16

by in 0

UPDATE 3:25PM: The employee email issue has been resolved, and the system is working as expected. Emergency maintenance on the email servers will be performed this evening to ensure ongoing system stability; however, no downtime is expected. Thank you for your patience & cooperation. 

12:48PM: Please note that an earlier issue today with the central disk storage system caused users to experience slowness when accessing campus email and dropped calls through campus telephones.  T&C Infrastructure has resolved the issue with campus telephones but email is functioning sporadically for some users.

T&C continues to work with technical support to resolve the issue and we will provide an update at 3 p.m. today.  We apologize for the inconvenience.

If you’re still experiencing issues, please contact the HelpDesk at 805-437-8552 or helpdesk@csuci.edu.  Thank you for your patience as we work to resolve this problem. 

Changes to IT project & procurement processes

by in , , , 0

I'm excited to announce some significant changes that the Division of Technology & Communication is implementing for the processes surrounding IT project & procurement management.

Our division is initiating these changes because our current processes aren't sustainable, mostly because we don't have strategic alignment at the campus level for our largest, most complex project & procurement requests. This means that as an organization, T&C is getting bogged down by uncoordinated requests from campus organizations for same small, finite set of information technology resources. These resources are being affected by inefficiencies, waste, conflict and delays related to constantly shifting priorities, so we are taking steps to improve the way we manage these processes.

Stephen Covey provided a great analogy about prioritization called "The Big Rocks of Life" which is illustrated here. This principle underlies the goal of our changes: to focus on the high-value, high-impact activities that must be done first.

We met on Thursday, March 3 with project requestors, sponsors and stakeholders to discuss these changes. You can watch a video presentation about the forthcoming changes, or plan to attend an upcoming information sessions (dates TBD).

At the meeting, we shared a one-pager (in PDF format) summarizing these changes with the attendees.

We also launched an updated T&C procurement web site, which describes a 7-step process to successfully complete procurement of IT-related products and services. 

Finally, today we published an updated business practice on IT project and procurement governance, which goes into a lot of detail about how our new project & procurement request process is supposed to work. 

This is a big change, and we don't expect the first iteration to work perfectly. In fact, we expect there to be some problems that we have to work around. 

On behalf of Michael Berman and all of the staff in the Division of Technology & Communication, I  appreciate your patience, feedback and ongoing support as we transition to this new process, and thank you for being our valued partners in creating an exceptional University. If you have any questions, or can think of any ways in which we can improve the speed, quality or efficiency of this process, please contact me at peter.mosinskis@csuci.edu.  



2014-15 T&C Annual Report

by in , , 0

The Division of Technology & Communication is pleased to share its annual report for the 2014-15 fiscal year for your review:

View the 2014-15 Annual Report (in PDF format)

We are deeply grateful to T&C staff, campus leadership, and the University community for their ongoing support in creating a technology environment that enhances the educational experience and University operations at CI.


Google Releases Security Update for Chrome

by in , , , , , , , , , , , 0

Google has released Chrome version 45.0.2454.85 to address multiple vulnerabilities for Windows, Mac, and Linux. Exploitation of one of these vulnerabilities may allow an attacker to take control of an affected system.

US-CERT encourages users and administrators to review the Chrome Releases page and apply the necessary update.

Welcome back!

by in , , , , 0

We hope you had a great summer!

T&C had a fun and busy summer too:

  • We completed some major network upgrades to make our wired and wireless network access faster and more reliable than ever.
  • We set up classrooms and deployed over 300 new computers to our newest campus classroom and lab space: Sierra Hall.
  • We made it easier to find campus events by adding CampusQuad to the goCI mobile app.
  • We've made it possible for CI students & employees to get Microsoft Office for free.

Are you a first time CI student or a new CI employee? Check out the New to CI page to familiarize yourself with the full range of services that are available to you.

If you have any technology questions, feel free to contact the T&C Help Desk at 805-437-8552 or email helpdesk@csuci.edu.

We wish you a fun-filled fall 2015 term, and let us know if there's anything we can do to improve your experience at CI.

Regards

Peter Mosinskis
Director of IT Strategy
CSU Channel Islands
peter.mosinskis@csuci.edu

Microsoft Office now free for CI students & employees

by in , , , , , , , , 0

We're pleased to announce that CI has begun providing Microsoft Office 365 Pro Plus for all faculty, staff and students at no cost via the Microsoft Campus Advantage program. 


This agreement between CI and Microsoft allows us to provide current CI students, faculty, and staff with the latest full version of Microsoft Office on their home computers. Included in the Office 365 Pro Plus offering is a 1TB OneDrive for personal file storage needs. 

To get the software and begin using Office 365, you'll need to register yourself via the Office365 Portal provided by Microsoft. Start by using the link below

Because Microsoft's software is provided directly to you for your home computer or device, support for this product will be provided directly from Microsoft. While the T&C Help Desk can answer general questions, they cannot assist you with the configuration of your personally-owned computer or device.  CI does provide free self-paced, video-based training on Microsoft Office for CI students & employees through Lynda.com

Also, please note that it is not appropriate to store confidential university data in Microsoft OneDrive. 

Have further questions? Please contact the T&C Help Desk at helpdesk@csuci.edu or call 805-437-8852.